If you’ve been into the diner recently, you might have spotted the white camera near the serving hatch and wondered what it’s about. Listen carefully, and you might even have heard voices from persons unknown! That’s actually our chef talking to our service team that look after you, letting them know when food is approaching completion, so that we can get it to you while it’s still hot.
After the refurb, we found our kitchen was a little isolated from the rest of the staff, so our solution was found in an unexpected place.
Our regulars may have noticed we’ve been closed for the last couple of weeks, and we apologise for the inconvenience.
As you may have heard, we had a small kitchen fire in early February, when our pizza ovens decided to cook more than the pizzas. Fortunately, no-one was hurt, and the fire service were quickly on scene to make everything safe, something we’re very grateful for. They gave us some advice on improving safety procedures, and as a part of that we decided to re-fit the kitchen area of the diner, meaning that we needed a few weeks to get ourselves back up together.
We’ve also done work in the restaurant area, and we hope you’ll enjoy it, with a much more bright and airy layout for our customers to enjoy while dining with us. We still have the same values, buying our food responsibly, and aiming to source as much as possible locally to support our local economy, which we’re very proud to be a part of.
Back on the subject of kitchens, we’ve put a lot of time and effort into being ready to offer a more flexible menu in the future, ranging (excuse the pun!) from extensive research into the best range cooker review recommendations, to planning our layout to give us the most space to allow multiple staff to work together in the kitchen to minimise the wait for food to be served after you order.
Here’s a really useful look into what we learned from our suppliers about planning commercial kitchen fitting projects…
We hope to see you soon, and please mention the website on your next visit as we’d love to offer you a voucher to return for a meal with a discount on us. More importantly, we’d love to know what you think about the new look, and what you think about our food. Our head chef Darren has been with us for almost a year now, so we know he’d love to know your thoughts, even if they’re difficult to hear!
One of the things we’ve been thinking about recently is where to buy our supplies from, that is the raw ingredients that go into our lovingly prepared meals. At present, we go to Morrisons, or more accurately we get deliveries – now that they’ve finally caught up with the modern world.
This northern supermarket has had a bit of a rough ride of late, with falling profits and a public relations disaster when their (near) entire payroll file got stolen and leaked. Of course, they’re one of the more customer centric companies out there, but that doesn’t stop a little brand damage being inflicted when sensitive data like bank details get leaked – even if it’s those of staff and not customers.
Where the supermarket really come into their own is with the added value idea, such as their magazine and website which give some fantastic Morrisons competitions to enter, with prizes like free food vouchers and holidays amongst other things.
So, going back to the original question, should things like PR blunders affect where we source our food? Does it matter to you? Let us know next time you call in!